Your step-by-step guide to meaningful customer feedback
Make a list of seven key clients or customers to call for feedback. Decide who is going to make the calls or split them...
Does the new 39% tax rate affect you?
The new 39% marginal rate that applies to all employment income over $180,000 is now in force. Consider how the new rate will affect...
Good communication = repeat customers = more profit
Did you know customer retention is faster and, on average, costs up to seven times less than customer acquisition? If you’re looking to improve...
Paid parental leave applications online
Now’s the time to let staff know applying for paid parental leave just got easier. As of March 2021, your staff can apply for paid...
Trusts Act 2019, What you need to know
Trusts Act 2019 As of 30 January 2021, there will be significant changes to New Zealand trust law. Therefore, 2020 is the year for...
Keeping you and your staff pain free in 2021
Whether you and your staff are sitting or standing at work, there are risks to physical and mental wellbeing that can be easily avoided. Here...
Lead by example: be a mental health champion
Did you know the main reason people take time off work is due to poor mental health? So, it’s in your best interest to promote...
Implementing health and safety so it sticks
Have a health and safety policy and plan in place? Great! But how can you ensure everyone’s 100% on board? Here are four simple steps...
Health and Safety: Do I need help getting it right?
Since the Health and Safety at Work Act 2015 came into place, specialised advisors and consultants have been popping up all over New Zealand. But...
From Airbnb to boarders: What’s new for property owners?
Renting your home or bach online? If you rent a property for short periods, you need to know your tax commitments. New rules announced...
What’s new in 2020?
Partnership Law gets a makeover: The Partnership Law Act 2019, which governs business partnerships ...
Are you a landlord? Keep up with the changes
With a third of New Zealanders renting homes, and some for a lifetime, it’s key to have clear, fair rules for tenancies. The Government’s...
Five steps to a healthy rental property
To boost the quality of rental properties in New Zealand, the Healthy Homes Guarantee Act was passed in 2017. If you’re a landlord, there...
New kilometre rate for claiming motor vehicle expenses
Are you using your car for business purposes? It’s timely to outline the process for claiming tax on your work vehicle expenses. If you’re...
Four-week checklist to keep tax time low-stress
Week 1: First things first Talk to your accountant or bookkeeper. They’ll tell you what you need to do before 31 March including what...
Four top time-saving tips
Not enough time in the day to get everything done? Try these tips to keep calm and increase productivity. Having a huge to-do list...
Rental losses ring-fenced from 1 April 2019
The new law on ring-fencing rental losses is now in force, which means: In most cases ring-fenced deductions will be carried forward and can only...
10 inspirational podcasts for business owners
Spend a bit of time commuting or travelling for work? Podcasts are the new radio. Here are 10 free series that will educate and...
Protection with patents and trade marks
If you’ve got a new invention, are launching a brand or marketing a new stream of business, it’s important to consider whether you need...
Pay your taxes by cheque?
Five new ways to do it. If you normally write a cheque to pay for your taxes, it’s time to decide how you will pay...